Thank you for choosing FytbyRaj.
We are committed to providing the best possible service to help you achieve your health and wellness goals. If you are not completely satisfied with your purchase, please review our refund policy below.
Consultation and Program Fees Initial Consultation Fee: Refunds for initial consultation fees are not available once the consultation has taken place.
If you need to cancel or reschedule your initial consultation, please do so at least 24 hours in advance. Cancellations or rescheduling with less than 24 hours’ notice may incur a fee.
Program Packages and Follow-Up Sessions:
Refunds for program packages and follow-up sessions are available within 14 days of purchase, provided no services have been rendered. If services have commenced, refunds will be prorated based on the number of sessions completed. Unused sessions from program packages can be credited towards future services or transferred to another individual upon request.
Digital Products and Resources E-books, Guides, and Meal Plans:
Due to the digital nature of these products, refunds are not available once the product has been downloaded or accessed. If you experience any issues with your digital purchase, please contact our support team for assistance.
Workshops and Group Programs Live Workshops and Group Programs:
Cancellations made at least 7 days prior to the start date of the workshop or group program will receive a full refund. Cancellations made within 7 days of the start date are eligible for a 50% refund. No refunds are available once the workshop or group program has commenced.
Online Courses: Refunds for online courses are available within 14 days of purchase, provided the course content has not started, shared or accessed. However, the date and time can be changed and extended on the availbilty of seats.